PM2: EIM and DG Metrics

"Information asset" needs to be more than a metaphor, you need to provide actionable measures that your data programs are working. So you are told to measure your IM and DG program’s progress and value. But how do you do that? Where is the data? What are the metrics that work?

This session will review what types of metrics are suitable for measuring the success of your IM or DG program. A case study will be used to show how metrics can be created for any type of company or organization. Attendees will learn techniques to start to managing information as an actual enterprise asset, and considerations for quantifying the value and progress of information management.

Topics to be covered include:

What types of metrics are there? There is a lot more to measuring value than common ROI.
What categories of metrics are there? You need to measure people and technology as well as processes.
How do we assemble and use metrics? Even if you had them, do you know what to do with them?
Where do I get the data? The data is out there – you need to be creative.

John Ladley is a Business Technology Thought Leader with 30 years experience in planning, project management, improving IT organizations and successful implementation of information systems. John is a recognized authority in the use and implementation of business intelligence and Enterprise Information Management. He is the author of “Making EIM Work for Business – A Guide to Managing Information as an Asset” and “Data Governance: How to Deploy and Sustain a Data Governance Program.” He frequently writes and speaks on a variety of technology and enterprise information management topics. His Information Management experience is balanced between strategic technology planning, project management and practical application of technology to business problems.